We will be happy to exchange, unworn, unwashed items within the first 15 days. If 15 days have gone by since you received your online oder, unfortunately we won't be able to accept your exchange request. Please note all sale items and promotional discount items are FINAL SALE, and shipping costs are non-refundable as well.
To be eligible for an exchange or online credit, your item must be in the same condition that you received it as stated before, unworn, unwashed and with all the tags attached.
Please e-mail us at firstname.lastname@example.org for further instructions.
All shipping cost incurred during this transaction will be the customer's responsibility. Please consider using a trackable shipping service as we are not responsible for delayed or lost packages.